Terms and Conditions

Welcome to Surfmud! By using our website, purchasing our products, or engaging with our services, you agree to these Terms and Conditions. Please read them carefully.

Overview

Surfmud is an Australian owned brand offering sunscreen and skin care products designed for surfers and ocean enthusiasts. By accessing our website or placing an order, you agree to comply with these Terms.

Orders and Payments

  • All prices on our website are in Australian Dollars (AUD).
  • Payment is required at the time of purchase. Accepted payment methods include credit/debit cards, PayPal, and other secure payment options.
  • We reserve the right to cancel or refuse any order for reasons including, but not limited to, suspected fraud or insufficient stock.

Shipping and Delivery

  • For details on how we process and ship orders, refer to our Shipping Policy.
  • Delivery times are estimates only, and delays may occur due to factors beyond our control (e.g., customs or shipping disruptions).
  • Surfmud is not liable for any loss or damage caused by delivery delays.

Returns and Refunds

  • For information on returns, exchanges, and refunds, please see our Returns Policy.
  • Refunds are processed at our discretion, and only for products returned in unused, original condition.

Use of Website

By using this site, you agree not to:

  • Use it for unlawful purposes.
  • Attempt to disrupt its functionality or security.
  • Share false or misleading information.

We may suspend or terminate your access to the site if these Terms are violated.

Product Information

We strive to ensure that all product descriptions, images, and details on the site are accurate and up to date. However, minor variations may occur. If you have specific concerns about a product, contact us at info@surfmud.com.

Intellectual Property

  • All content on the Surfmud website, including logos, images, text, and design elements, is the property of Surfmud.
  • You may not reproduce, distribute, or use this content for commercial purposes without our written permission.

Limitation of Liability

  • Surfmud’s products are designed for external use only. Always follow the directions for use.
  • We are not liable for any adverse reactions or skin conditions resulting from the use of our products. If you experience irritation, discontinue use and consult a healthcare professional.
  • Our liability is limited to the purchase price of the products you’ve ordered.

Privacy

Your privacy is important to us. For details on how we collect and use your personal information, please see our Privacy Policy.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes will be resolved under Australian jurisdiction.

Contact Us

Got questions? We’re here to help. Reach out to us at info@surfmud.com.

Thank you for choosing Surfmud. We’re stoked to protect your skin while keeping our oceans and planet in mind.